Modern decision-makers know that digital transformation is crucial to connecting their brand with an evolving customer. Yet, the journey is fraught with uncertainties around which technologies to use, how to quantify business outcomes, addressing cultural resistance and winning the C-suite over. Well, you’re not alone anymore.

WWC is a Digital Transformation Strategy and Advisory firm with a 15-year track record in providing Technology, Customer and Change Management solutions to businesses across Africa. We help organisation leaders deliver transformative solutions that result in true business value.

Where are you on your Digital Transformation journey?

Use the WWC Digital Maturity Assessment to measure your Organisation’s Digital Readiness.

Insights

Does Your Transformation Strategy Include the Human Variable?

Not too long ago, new business systems were handpicked by a select few in the C-Suite. Come launch day, IT support would expend countless resources with boots on the ground convincing users, and themselves, of the merits of the new implementation. In a post...

Why Better Tech is Not Always the Answer

I have a very good friend who is the CTO at a major retailer in South Africa. We met recently to discuss digital transformation and I could sense some frustration, so I asked what was up? He said “Mike, I’m fed up with people thinking new technology is better and the...

What Digital Transformation Means for CIOs

At the heart of digital transformation is the drive to continually improve products, services and customer experiences through evolving business models. As a result, the modern CIO’s key performance indicators have expanded to include innovation across the value chain...

Case Studies

Establishing Continuity and Flexibility in Online Solutions.

Afrimax
Afrimax, the group entity responsible for several telecommunication brands across Africa, were looking for an easily deployable web interface which could extend across differing operating companies and countries. The solution needed to be packaged as a digital product which could be effectively…

Using Design Thinking to Create a Business Vision.

Nedgroup

When the opportunity arises to create a new product or service within an organisation, the excitement can sometimes be short-lived. Rolling it out within the often bureaucratic constraints of the business hierarchy means enthusiasm quickly turns to frustration. However we have seen a lot of examples of success when an organisation…